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South Africans are currently experiencing slow internet throughout the country. This is due to a cable system failure in West Africa. The cable system is used by many South African service providers.
Many internet service providers are affected, including, Axxess, Afrihost, Webafrica and Mind the speed. Before you pick up the phone to call your ISP, make sure they are not affected by the outage.
Openserve announced that WACS and SAT3/WASC have both been affected by breaks and they are currently working to resolve the issue. Mybroadband reported the statement by Openserve.
“The unusual and simultaneous dual cable break has resulted in customers, that are connected to Openserve’s global capacity clients, experiencing reduced speed on international browsing. International voice calling and mobile roaming has also been impacted,” said Openserve.
“Openserve has ascertained that the SAT3/WASC break is in the Libreville, Gabon vicinity and that the WACS break point is in the vicinity of Luanda, Angola.”
WACS (West Africa Cable System) and SAT3 international links are reported to be down at the moment. Webafrica as well as other ISP’s are affected by this confirmed cable break
— Webafrica (@webafrica) January 16, 2020
Network status update:
— Afrihost (@Afrihost) January 17, 2020
Openserve earlier ascertained that the SAT3/WACS break is in the Libreville, Gabon, Vicinity and the WACS cable break has been isolated to the Congo between two repeater sites. Further tests are being conducted by the upstream provider. Updates to follow. pic.twitter.com/8CC7JVRgC1
