The family of Martha Marais, 76, who was tied to a chair in the waiting room of Mamelodi Hospital in Pretoria last year, has reached a settlement with the Gauteng Department of Health.
Bandile Masuku said in a statement on Sunday that details of the agreement could not be disclosed due to confidentiality.
According to the statement, both parties are of the opinion that the settlement is comprehensive and equitable as it addresses the improvement of the medical facility’s protocol.
She was on the floor of the state hospital with her hands tied to a chair behind her back.
The incident was reported to the police.
The department of health announced the outcome of the investigation into the incident at Marais’s home on Sunday.
Virginia Keppler, the family’s spokeswoman, said on Facebook that this chapter was finally completed for Marais and that a new beginning was ahead of her.
“Grandma Martha Marais rose against the injustice she was inflicted on and she conquered. Nobody deserves to be treated inhumanly, ”Keppler says.