Cape Town hotels are ready to reopen their doors and do everything possible to ensure guest safety.
The President Hotel in Bantry Bay says physical interaction between staff and guests will be avoided as far as possible.
“A contactless check-in and log-out process will be followed. Guests’ luggage will be disinfected outside before being allowed into the hotel’s foyer, ”the hotel said in a statement.
Jeremy Clayton, the hotel’s executive director, says they are ready to receive guests.
Some of the safety measures are:
* Complimentary Health Kits: Guests will be provided with a free disinfectant and disinfection wipes in each room / apartment.
* Screening: Upon their arrival at the hotel, all staff and guests will go through a screening process.
* Keyless access: Bluetooth locks are on doors so guests with mobile device can access their room / apartment.
* Contactless sign-in and sign-out process: Digital platforms are used to limit personal interaction.
* Protective Wear : All hotel staff must wear appropriate personal protective equipment.
* Safe distance: Rooms throughout the hotel have been redesigned to meet the requirements for maintaining a safe distance. Where possible, rooms will be allocated according to the norms for a safe distance (every second room will be in use) and will be vacant for 48 hours after the accommodation of a guest.
* Isolation and Quarantine Procedures : These procedures have already been applied before the state of restriction became effective. Guests must complete a medical and travel statement prior to their arrival.
* Contactless payment options: Various contactless payment methods are available.
The Radisson Blu hotel group, with three hotels in Cape Town, says it had to change its day-to-day operations to adapt to the “new normal”.
The Radisson Blu Hotel in the Waterfront has appointed a team of experts to evaluate the hotel’s security measures and develop a new set of measures.
According to a statement, some of the new protocols will be followed:
* That a safe distance between people in the hotel will be maintained at all times;
* That stricter attention will be paid to cleaning and disinfection, especially with regard to public spaces;
* That more air will be circulated to improve the air quality in the hotel;
* That protective screens will be installed at counters; and
* That there will be enough space between tables in restaurants and bars so that guests can still maintain a safe distance from other people.
